Complaints

If you are not entirely happy with the quality of the service that you have received, or do not agree with the way you have been treated please do let us know so that we can try to rectify the situation. You always have the right to complain and can do so by the below procedure.

 

If you wish to register a complaint, please contact Networth Mortgages Ltd in writing or by email or telephone, 34 Tewkesbury Close, Poynton, Cheshire, SK12 1QJ, paul@networthmortgages.co.uk 07525 206 444.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.